Aa a repeat customer and veteran, I emailed to reserve our cabin rather than booking through the website so I could get our discount. Kelley responded back quickly and made the process very easy. Over the past few years renting from Pinnacle, everyone I have ever talked to our emailed has always been very friendly and prompt to respond.

Great cabins and far rates with friendly staff. VRBO and Airbnb don't even come close.

Clean, comfortable, beautiful views, great porch.

Ashley did a great job in handling our reservation and any other questions we might have had.

Excellent for weekend getaways!

It was perfect! Very clean! Nice and quite

This house was perfect for our stay in Helen. The location is beautiful and it has everything you can possibly need. Plenty of towels and kitchen essentials. The beds were comfortable, and the hot tub was the icing on the cake. Will definitely be back. One of the highlights of our trip was a hike to Anna Ruby Falls..so awesome. Dinner in town was great at Bodensee, real German fare. If you are here on Tuesday or Friday, dont miss bingo night..we had so much fun and even won a round. There was a festival, and its lovely just to walk around town and explore the shops. Steep driveway ..we had to back down carefully. No problem for us, but caution for someone with a low riding car.

The cabin had a rustic charm with all the amenities that my family needed, with a fabulous view from our hot tub. This property was a much better value than local hotels for our family get together.

It was really nice cabin and we really had a nice relaxing time.

Very knowledgeable and friendly staff.

The stay was very enjoyable and exceeded our expectations.

The team is helpful and accommodating. They are always polite.

very friendly

We had a wonderful time. The house was beautifully decorated and super clean.

Email was responded to quickly.

The cabin was the perfect relaxation get away. There was more than enough room, the views were amazing.

The communication and check in/check out process was seamless. Did not have to talk to anyone specific for scheduling the cabin. But did need some assistance on our first day and received a call back very quickly and taken care of.

Overall great experience except that it rained most of our stay but not the cabin's fault. Easy to access and the back deck is screened and private. Plenty of linen and the cabin was very clean.

Very relaxing and quite.

The maintenance guy was great. He texted me back promptly and sent a video to fix the a/c. When that didn't work, he called the owner and they fixed it for us promptly.

We will definitely be back!! We had the best time on this trip. We would love to rent this cabin again.

Great

Excellent.

Loved this property and gated community. Plenty of room inside and outside. Our family had a great time. Hope to be back soon!

Every time I called about our stay, there was someone available to take my call. All of my questions were answered in a timely manner.

I loved renting from this company. I definitely plan to come back in the summer and will likely use Pinnacle Cabin Rentals for our next vacation.

They were super friendly all the time and if they could grant a request within their power they did

It really helped make our vacation exactly what we needed. The last three years has been work, pandemics, hurricanes and house repairs we just needed to leave that behind and reset somewhere pretty

I called the day after the trip to ensure the remainder of the balance was taken care of, and the lady who took the call was very pleasant.

It was just what we needed. We wanted a quiet cabin with a great view that was close to Helen. The cabin was clean, cozy and well-decorated. The reservation process and the check-in/check-out was smooth. We had no issues.

Everything was great in our cabin. It was beautiful, sparkling clean, well maintained. I wish we had more time there. We will defintely be back to visit a Pinnacle cabin very soon.

Everyone was easy to work with, quick responses, everything easy to understand, no small print surprises, and didn't have to phone tag or face to face... Everything was set up and ready to go before we got there with instructions emailed to me!

This was one of my favorite cabins and I've been coming to Helen yearly (2-5xyr) for 16+yrs. It was PERFECT all the way around!!! And the pool table was GREAT!!! Definitely will be booking this cabin again.

The web site took care of 95% of the experience. I arrived a little early so I called the office to see if I could check in early. The lady I spoke with on the phone was very nice and was able to help me in very little time.

The property was awesome. Everything we needed for the few days we stayed. The hot tub is a great feature after a day of hiking. The pool table was a good feature as well as all the board games and decks of cards. Overall, it was a great adventure. I will definitely be back in the future. I didn't want to leave. This is a place I would look for to retire at.

The web site took care of 95% of the experience. I arrived a little early so I called the office to see if I could check in early. The lady I spoke with on the phone was very nice and was able to help me in very little time.

The property was awesome. Everything we needed for the few days we stayed. The hot tub is a great feature after a day of hiking. The pool table was a good feature as well as all the board games and decks of cards. Overall, it was a great adventure. I will definitely be back in the future. I didn't want to leave. This is a place I would look for to retire at.

The team was responsive and helpful.

Overall, very comfortable.